FAQ's

  • FAQ'S

COCA-COLA VENDING PASS FAQS

How does the Coca-Cola Vending program work?

The Coca-Cola Vending Pass is a digital loyalty card that you can add to your Apple® Wallet or Android Pay™ mobile wallet to participate in an exclusive offer at select Coca-Cola vending machines. Each time you make a purchase with your Coca-Cola Vending Pass in your mobile wallet, you’ll be one step closer to earning your drink reward. Mobile wallet functionality may not be available on all smart phones or on all carriers.

Once you make ten purchases, you can redeem your reward for a drink of your choice at select Coca-Cola vending machines. To participate, text “vend” to 2653 or go to coke.com/vending to get a digital pass number assigned to you and follow the instructions to add it to your mobile wallet. Once a Coca-Cola Vending Pass is created, you will be eligible to participate in exclusive offers each time you make a vending purchase when you use your Coca-Cola Vending Pass. Click here to find participating Coca-Cola Vending machines. Some of the vending machines aren't quite ready to accept the digital Coca-Cola Vending Pass yet.

Your Coca-Cola Vending Pass will automatically keep track of your progress towards your next drink reward; you do not need to take further steps to participate in the Program. Simply tap your digital Pass where indicated on the Coca-Cola Vending Machine before each purchase to be one step closer to your drink reward.

Where are the participating Coca-Cola Vending Machines?

The program is being installed on thousands of Coca-Cola vending machines nationally – find a participating machine online by navigating to coke.com/vending.

What offer is currently available?

You will earn a drink reward after 10 purchases at select Coca-Cola vending machines.

How do I tell how close I am to my next Drink Reward?

Your progress toward your drink reward will be updated on your digital Coca-Cola Vending Pass once you make your vending purchase.

What drinks are eligible for the program?

Every brand/product in a Coca-Cola Vending Machine counts towards an eligible purchase and gets you one step closer to your drink reward with your Coca-Cola Vending Pass. You can choose any Coca-Cola product in the vending machine as your drink reward.

What if I try to use my Coca-Cola Vending Pass and it gives me an error?

From time to time, we may experience technical difficulties beyond our control. Try using the Pass again. If you continue to get an error, contact us here: http://www.coca-colacompany.com/contact-us.

Will my Coca-Cola Vending Pass purchases be shared with third parties?

No. The Coca-Cola Company will not distribute information about your purchases to third parties (e.g., marketers). For more information, see our Privacy Policy.

How long will this program run?

The Program begins at 12:00 a.m. Eastern Time ("ET") January 24, 2017 and is scheduled to end at 11:59 p.m. ET on December 31, 2017, but The Coca-Cola Company reserves the right to shorten, extend, suspend, modify, or cancel the Program, in its sole discretion, at any time. Please visit coke.com/vending for updates on the Program end date or starting dates of particular mobile wallet functionality. Sponsor's computer is the official time-keeping device for the Program.

I have a plastic card, but I want a digital one. What do I do?

As of 1/24/2017, we are no longer linking the plastic MCR Card to a digital Coca-Cola Vending Pass. If you want a digital pass, you will need to create a new one. Text “vend” to 2653 or go to coke.com/vending to get a digital card number assigned to you and follow the instructions to add it to your mobile wallet.

How do I use the digital Coca-Cola Vending Pass that I saved to my Mobile Wallet?

Simply tap your phone at any participating Coca-Cola vending machine prior to each purchase. For full details on how it works, visit: http://www.coke.com/vending/how-it-works.

What happens if I delete my Pass from my mobile wallet?

If you delete the Coca-Cola Vending Pass from your mobile wallet, you will need to download it again by either texting “vend” to 2653 or visiting coke.com/vending. We will give you the option to save it again to your wallet.

I have a plastic MCR Card, can I still use it?

Your plastic My Coke Rewards Card may have an expiration date on the back of the Card. However, the My Coke Rewards Card program will end on January 23, 2017.

What happens if I lose my plastic MCR Card?

We are no longer distributing the plastic MCR Card. If you have lost your plastic MCR Card and did not link it to your My Coke Rewards account, your points will be lost. If you want a digital pass, you will need to create a new one. Text “vend” to 2653 or go to coke.com/vending to get a digital card number assigned to you and follow the instructions to add it to your mobile wallet.

Why do some vending machines still mention My Coke Rewards?

My Coke Rewards ended June 30, 2017. We are in the process of updating our vending machines nationally to reflect the end of the program.